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      How to Contact Our Customer Experience Team

      We're available from 7am-7pm CT, Monday - Friday, to answer questions your questions, help troubleshoot problems, and provide additional training.

      How to Get Help

      - Submit a ticket by clicking the Support icon (?) located in the top-right hand corner of the platform.

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      - Bookmark our Knowledge Base

      - Send us an email - affiliatesupport@secondstreet.com

      - Give us a call - 314-880-4914

      Help!

      Our Customer Experience Team will be in touch within a couple hours after receiving your ticket. After submitting a ticket, you'll receive an auto responder with basic information and a case reference number.

      Have a question? Feel free to call 877-843-2900 between the hours of 7AM and 7PM CT.