How to Contact Our Customer Experience Team

We're available from 7am-7pm CT, Monday - Friday, to answer questions your questions, help troubleshoot problems, and provide additional training.

How to Get Help

- Submit a ticket by clicking the Support icon (?) located in the top-right hand corner of the platform.

- Bookmark our Knowledge Base

- Send us an email - affiliatesupport@secondstreet.com

- Give us a call - 314-880-4914

Help!

Our Customer Experience Team will be in touch within a couple hours after receiving your ticket. After submitting a ticket, you'll receive an auto responder with basic information and a case reference number.