- Second Street Help Center
- Need More Help?
-
Need More Help?
-
Timely and Relevant Articles
-
Frequently Asked Questions
-
Getting Started Resources
-
Organization Settings
-
Enterprise Tools
-
Admin User Management
-
Advertiser Showcase
-
Audiences
-
Codeword Sweepstakes
-
Community Gallery
-
Consumer User Profiles
-
Custom Pick'em Contest
-
Email
-
Template Builder
-
Engagement Dashboard
-
National Sports Contests
-
National Sweepstakes
-
Nomination and Voting Ballot
-
Photo Contest
-
Photo Sweepstakes
-
Polls
-
Legacy Prediction Bracket
-
Quizzes
-
Sweepstakes
-
Legacy Submission Contests
-
Video Sweepstakes
-
Voting Ballot
-
Voting Bracket
-
Survey
-
Opt-In Management
-
myCapture
-
Second Street University
-
Ballots
-
Sales Kits
-
Second Street Dev Kit (SDK)
How to Contact Our Customer Experience Team
We're available from 7am-7pm CT, Monday - Friday, to answer questions your questions, help troubleshoot problems, and provide additional training.
How to Get Help
- Submit a ticket by clicking the Support icon (?) located in the top-right hand corner of the platform.
- Bookmark our Knowledge Base
- Send us an email - affiliatesupport@secondstreet.com
- Give us a call - 314-880-4914
Help!
Our Customer Experience Team will be in touch within a couple hours after receiving your ticket. After submitting a ticket, you'll receive an auto responder with basic information and a case reference number.