- Second Street Help Center
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Getting Started Resources
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Need More Help?
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Frequently Asked Questions
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Product Roundups
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Timely and Relevant Articles
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Organization Settings
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Admin User Management
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Engagement Dashboard
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Enterprise Tools
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Consumer User Profiles
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Sweepstakes
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Codeword Sweepstakes
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Photo Sweepstakes
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Video Sweepstakes
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Photo Contest
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Video Contest
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National Sweepstakes
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National Sports Contests
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Quizzes
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Advertiser Showcase
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Ballots
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Voting Bracket
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Polls
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Survey
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Community Gallery
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Event Sign-Ups
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Audiences
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Email
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Email Template Builder
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Custom Pick'em Contest
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Legacy Prediction Bracket
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Legacy Submission Contests
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Integrations
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Summit2020
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Second Street Dev Kit (SDK)
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Sales Sheets
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myCapture
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Second Street University
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Feature Add-Ons
How to Contact Our Customer Experience Team
We're available from 7am-7pm CT, Monday - Friday, to answer questions your questions, help troubleshoot problems, and provide additional training.
How to Get Help
- Submit a ticket by clicking the Support icon (?) located in the top-right hand corner of the platform.
- Bookmark our Knowledge Base
- Send us an email - affiliatesupport@secondstreet.com
- Give us a call - 314-880-4914
Help!
Our Customer Experience Team will be in touch within a couple hours after receiving your ticket. After submitting a ticket, you'll receive an auto responder with basic information and a case reference number.