Email FAQ

How can I Opt-Out or Unsubscribe a Consumer User?


  1. Search for consumer profile using the search bar.
  2. Click on the user's email address.
  3. Navigate to the "Audiences" tab.
  4. Click the three-dot overflow button on the right-hand side of the audience listing.
  5. Select "Opt Out" to remove this user from this audience.

Tip! You're also able to see the user's Sending Status in this profile area.