Consumer User Profiles

Search for a User's Profile

Searching for a user's profile allows you to see registration information, custom form responses, recent emails sent, and contest submissions.

Searching for Users - Individual Organizations

SearchAddUsers

You can search for a user's profile by clicking on the Search icon in the top-right corner of the partner tool. You can either search by a user's name or by their email address. This is useful for updating user information, opting users out of audiences, and when removing user profiles.

Just type in the user's name or email address in the search field to locate their profile. After locating the profile, you can click to See, Edit, and Add Custom Fields.

Searching for Users - Parent/Chain Level

SearchAddUsersChainLevel-1

For organizations that are set up with Chain and Market levels, you can search across each organization in the chain to find users that exist in multiple organizations. This is useful for updating user information, opting users out of audiences, and when removing user profiles

Note: If a user exists in multiple organizations, they will have a separate profile for each organization that they belong in.

After locating the profile, you can click to See, Edit, and Add Custom Fields.